A $25 Cancellation Fee will be charged for all appointments cancelled. You may only self-cancel your course (via your confirmation email) up to 48 hours of your course. If you must cancel within 48 hours, please contact our main office directly (323)454-2008 or firstname.lastname@example.org
A $25 Reschedule Fee will be charged for all appointments rescheduled within 48 hours of scheduled course. You may only self-reschedule your course (via your confirmation email) up to 48 hours of scheduled in-person course. If you need to reschedule within 48 hours, please contact our main office.
NO SHOW POLICY:
If a registered participant is a no show and absent from their scheduled class, the participant will not receive a refund of any kind. The class may only be rescheduled with the $25 reschedule fee.
Most Certifications take 2-3 business days to receive electronically via email, directly from the American Red Cross. A $15 Fee will be charged if a participant requests a certificate to be issued within 48 hours of registered class.
Only registered class participants are allowed in the classroom during training. Children are not permitted unless they are registered in the course.
Focus Health Co. reserves the right to cancel classes as needed. In the event a class is canceled, registered participants will be offered a different class at no additional charge or a full refund.